You have the right to return products purchased online from Hulber without giving any reason within 14 days of receipt. Please note that you will forfeit your right of return if you do not declare your purchase withdrawn within 14 days of receipt of the products ordered. This request must be sent by e-mail to the address on our "Contact" page.
In accordance with GEO 34/2014 on consumer rights in contracts with professionals, you may return your order at any time, without reason, within 14 working days of delivery. The cancellation period, in relation to the supply of goods, is calculated from the day following the day on which the goods come into the physical possession of the consumer. During this period, you may return the goods for any reason.
You or the recipient must inform us of the decision to withdraw in writing by e-mail to the address on our "Contact" page within 14 working days of delivery.
In order to return products purchased through the website, they must meet certain conditions:
- be returned in the original packaging together with all accessories originally delivered;
- they must be in the same condition in which they were received, new, unused;
- they must not be damaged and must not be aesthetically or functionally defective;
- be shipped to the address on our "Contact" page without undue delay and in any case within 30 days of the date you notified us of the withdrawal.
If the products do not comply with these conditions, they cannot be returned.
Please note that Hulber will be responsabile for shipping costs once all the conditions of the returned product are met.
All returns should be notified via website and only the approved carrier should be used.
Refunds can only be offered for products received by us at the address on our "Contact" page, under the conditions specified above.
All amounts for returned products will be refunded by bank transfer to the card account from which the payment was made.